COVIDSafe: Hirers

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Our COVIDSafe & Wellbeing Plan and your health and safety

What is a COVIDSafe Plan and why does the Alex Theatre St Kilda need one?

It is mandatory for every Victorian business to have a COVIDSafe Plan for each worksite. The Alex Theatre St Kilda COVIDSafe & Wellbeing Plan outlines the COVID-19 safety precautions we have in place throughout the opening up of our venues and facilities. This will ensure the safety and wellbeing of everyone who visits us, including our customers, presenters, hirers and team members.

What health and safety precautions are in place for me when I visit?

We can’t wait to welcome you to the Alex Theatre in St Kilda again. However, your time with us will look and feel different. We want to you be confident that we have your safety and wellbeing in mind every step of the way, so a range of safety and hygiene measures are now in place. Below we have detailed what you can expect when visiting us.

Regular cleaning

  • Regularly cleaning and sanitising of our venues and public areas with approved disinfectant products throughout the day. We clean high touchpoints hourly.

Physical distancing and signage

  • It is vital to stay at least 1.5 metres from others, especially when moving around our site.
    Signage in and around our buildings will help you maintain physical distancing, including in high traffic areas like corridors and areas where queues may form.
  • Entries and exits will be one-way only and marked with signage.
  • Lifts will have capacity limits marked with signage to ensure physical distancing can be maintained.

Hand hygiene

  • Hand sanitisers are available upon entry to all venues, events and activity spaces.
  • Handwash will be regularly restocked in all bathrooms.

Cashless venue

The Alex Theatre is now a cashless organisation. All points of payment in all areas (tickets,  retail, Kiosks and bars) accept Visa and Mastercard payments.

Mask wearing

In line with current advice from the Victorian Government, masks must be worn indoors at the Alex Theatre at all times. The only exceptions are for eating and drinking or if you have an exemption.

Contact tracing

QR code registration, either via a mobile phone or an available Alex Theatre tablet, is required if customers are staying longer than 15 minutes within the Venue. Data is collected and held securely with Dixon Kestles the body corporate managers for the site. The data is automatically deleted after 28 days and will not be disclosed or shared with any third party (as per our Privacy Policy) during that period, except if requested from the Victorian Department of Health and Human Services.

Will there be conditions of entry to attending the Alex Theatre?

As well as our standard conditions of entry, we will implement additional health and safety measures to ensure your safety and wellbeing. Please note that these additional conditions of entry apply to everyone attending all areas of our site and are subject to change without notice at the discretion of the Alex Theatre Management Team.

  • If you have the following symptoms, however mild, you must not enter our site: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose, and loss of sense of smell or taste. Please get tested and quarantine at home until you receive your test results.
  • You must wear a face mask indoors, in accordance with current Victorian Government guidelines, at all times unless it is unsafe to do so or an exemption applies.
  • By entering our site, you agree to abide by the new health and safety measures outlined in the Alex Theatre St Kilda COVIDSafe & Wellbeing Plan. This can include but is not limited to, physical distancing, temperature screenings, sanitisation and restricted public access. Failure to comply with these measures may result in you being asked to leave our venue.
  • We encourage everyone to download the Australian Government’s COVIDSafe app to enhance contact tracing while at the venue and beyond.
  • The Alex Theatre Management retains the right to refuse entry to any person who refuses to adhere to our health and safety measures.
What should I do if I feel unwell before I visit?

We ask that you and each member of your booking party make a reasonable assessment of your health status before attending our venue or the event. If you or someone you have been in contact with are displaying symptoms of COVID-19 please contact the event organiser and the Alex Theatres events team on info@vasstg.com.au

If you have the following symptoms, however mild, you must not enter our site: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose, and loss of sense of smell or taste.

If you are concerned about your symptoms, please contact your doctor or the Department of Health and Human Services (DHHS) coronavirus (COVID-19) hotline on 1800 675 398 for advice on testing. Get tested and quarantine at home until you receive your test results.

What should I do if I feel unwell while I am at the Alex Theatre

If you start to feel unwell while visiting us at the Alex Theatre, you should advise a member of our team and then leave site immediately. If you find at a later date you have tested positive for COVID-19 please call our Management team on 03 9964 0918 or email our manager at allan@vasstg.com.au, who will treat your email with strict confidence.

Visiting the Alex Theatre St Kilda

When will the Alex Theatre St Kilda open up again?

We are currently planning for a safe and stepped opening up of the Alex Theatre.

Private controlled education, rehearsal, and Film/Media activity will be allowed from 18 November with restricted performances from 14 December 2020.

More details will be available on our website soon.

What is open?

Following Victorian Government guidelines, the Alex Theatre has currently restricted access. Scheduled performances and events in 2020 are postponed and ticket holders booked to attend an upcoming performance will be contacted by email when a new date is confirmed.

How do I use the Car Park?

There is no general parking onsite. Access to deliver equipment must be arranged with your point of contact onsite.

Attending a private event

What does the arrival process look like?

The only entrance and exit points for the Alex Theatre is via the main doors on Fitzroy Street. Density quotients for these spaces will be displayed and must be adhered to, and we may ask you to arrive at specific times to help with physical distancing requirements and reduce wait times upon entry.

Decals and QR codes are also found outside these entrance to the theatre foyer to ensure physical distancing is maintained and to enhance the Health Declaration process that you will be required to complete upon arrival.

There are also various navigation markers, including signage and decals throughout our venues to direct the flow of people. Your Account Manager or Producer will also help guide you should you need assistance.

How long do I need to allow to arrive and conduct the contact tracing registration?

Please allow at least 20 minutes to arrive, fill in your information for contact tracing.

Where do I go once I have completed the contract tracing registration.

You can enter the Foyer and wait in the Lounge or Foyer areas, maintain social distancing at all times. Follow the direction of the venue staff at all times.

How will I know where I am sitting?

Seating is marked and follow the direction of staff.

Kiosk and Bar Serve

A cashless bar will be operating with a minimum 30-minute interval.

Are there cloaking facilities available?

No, unfortunately, this service has been suspended for the time being.

Planning a private event

What happens if I contract an event but the venue has to close again due to COVID-19?

Your Event Coordinator will contact you and work through your event options.

What do I do if my guest numbers must decrease because of current restrictions?

Our event coordination team are very flexible and can work with you on the current restrictions and guidelines, and assess how this applies to your contract.

I am nervous about hosting an event with large guest numbers. Do you offer broadcasting?

Yes, we do! Please contact your Event Coordinator to receive a bespoke quote or visit live.alextheatre.org.au

Supporting the arts industry

How can I support the arts industry at this time?

Performing arts workers across the state are experiencing the immediate and devastating impact of event cancellations and venue closures due to COVID-19.  We encourage you to support your local arts groups and if you would like to support us please visit our Charity Alex Read Theatre Performances Inc

My question still isn’t answered

For safety-related enquiries, email allan@vasstg.com.au For all other enquiries, please contact your Account Manager or Producer directly, or for general questions email info@vasstg.com.au We are working to be as responsive as possible during this busy time. We thank you for your patience and understanding.

COVIDSafe & Wellbeing Plan

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